Professional QA specialist with solid background in ensuring software quality and reliability. Known for strong leadership in team collaboration and consistently delivering results. Skilled in test planning, Test and vendor management, and defect tracking, adaptable to changing project needs. Respected for effective communication, problem-solving abilities, and passion for continuous improvement.
Hi, I’m
Arti Kanchan
Bilingual Quality Assurance Lead
Kanagawa
Summary
Overview
16
years of professional experience
3
Certifications
4
Languages
Work History
Rakuten JapanSetagaya-ku, Tokyo
Bilingual QA Lead
07.2023 - Current
Job overview
- Company Overview: e-commerce Domain – Rakuma App.
- Managed QA activities, processes and Compliance activities for e-commerce-based application projects
- Reviewed Test scope, Estimation with Vendor representatives, and regular employees for best possible test coverage
- Reviewed Final Reports and follow up until QA Application ticket closure.
- Utilized Test-Rail and JIRA for test management and bug follow up.
- Vendor management and resource management
- Planned the training and support in Training of New Graduate trainees
- Came up with in Kaizen/improvement activities in project and their implementation
- Arranged internal QA/testing workshops for better understanding of Testing techniques for team members.
Robert Walters
Web Application QA
01.2023 - 07.2023
Job overview
- Company Overview: e-commerce Domain – Rakuma
- Reviewing Test scope, Estimation with BSEs, and FTEs for best possible test coverage for Rakuma projects
- Review of Final Reports and follow up until QA Application ticket closure.
- Using TestRail and JIRA for test management.
- Planning the training and supporting in Training of New Graduate trainee
- Participating in Kaizen activities.
- E-commerce Domain – Rakuma
Cognizant Technology Solutions, IndiaPune, India
Validation QA Lead
01.2021 - 11.2022
Job overview
- Company Overview: Life science Domain – Otsuka Pharmaceutical: Japan based Client.
- Lead QA and Compliance activities for CSV
- Test management and planning, Test execution, Defect logging and tracking till closure
- Drafted Validation plans, Test Scenarios, Test scripts, Reporting and RTM documents
- Handled Defect Review Meetings with Business and Development Teams.
- Prepared Test Scenario & Test Cases as part of IQ and OQ activities, computer System Validation
- Utilized HP ALM and JIRA for test management
- Maintained Oracle Argus for compliance and risk management, Aggregate reporting.
- Coordinated with Japanese clients as a single point of contact pertaining to project
- Translated/ interpreted all communications with Japanese client and participated in decision making for their problem resolution
Cognizant Technology Solutions, IndiaPune, India
Test Lead - Quality Assurance
02.2016 - 01.2021
Job overview
- Company Overview: Telecommunication Domain – T-Systems: Germany based Client.
- Experience of QA and Compliance activities for Web application (Reactjs) and desktop application (RCP Client)
- Extensive Web application testing on Desktop and Android devices; Functional, Integration, Usability and Cross-Browser testing.
- Test planning, Test case/script creation, Test execution, Bug logging and follow up till closure in JIRA & Bugzilla tools.
- Initiated creation of User Guide/Manuals and E2E GUI User guide manual videos for end user.
- Tools used: JIRA (Xray agile), SQL Developer, SOAP UI, JAWS, NVDA (Screen reader), Serenity (Test script execution), WIN SCP
Cognizant Technology SolutionsDenver, Colorado
Onsite Test Lead
12.2014 - 02.2016
Job overview
- Company Overview: Telecommunication Domain Project – Comcast: North America Based Client
- Testing of products delivering Live TV (live linear channels), on demand TV (VOD)
- Functional, Integration and usability testing of the Xfinity products.
- Performed device testing for IPTV Services (Set top box, iPad, Android devices)
- Android UI Testing, Installation Testing, Network Testing, Testing application performance on a different type of devices and network scenarios.
- Handled Defect creation, reporting, tracking, and retesting in HP ALM.
- Coordinated with client, offshore team, vendors at client location and getting the impediments resolved, performed task Allocation and other project management activities.
- Knowledge Transition and ramp up for new team members at offshore.
- Telecommunication Domain Project – Comcast: North America Based Client
Cognizant Technology Solutions, India
Test Analyst
12.2010 - 12.2014
Job overview
- Company Overview: Telecommunication Domain Project – KPN N.V.: Netherlands Based Client
- Involved in requirement analysis and test scenario requirements.
- Prepared test scenarios, Cases, executed test cases for functional Testing using HP ALM
- Performed in User Interface, System and End to End Testing
- Telecommunication Domain Project – KPN N.V.: Netherlands Based Client
Cognizant Technology Solutions, India
Test Analyst
05.2009 - 12.2010
Job overview
- Company Overview: Insurance Domain Project – Lloyds-HBOS, UK Based Client
- Involved in requirement analysis and test scenario requirements.
- Prepared test scenarios, test Cases, executed test cases for functional Testing.
- Performed in User Interface, System and End to End Testing
- Insurance Domain Project – Lloyds-HBOS, UK Based Client
Education
Government College of Engineering , KaradMaharashtra, India
Bachelor of Engineering from Mechanical Engineering
04.2001
University Overview
Skills
Test planning and management
Certification
ISTQB Software Testing Foundation
Hobbies
Hobbies
Listening to music , Travelling
Timeline
Certified Tester Foundation Level Agile Tester
09-2024
Japanese-Language Proficiency Test N2
01-2024
Bilingual QA Lead
Rakuten Japan
07.2023 - Current
Web Application QA
Robert Walters
01.2023 - 07.2023
Validation QA Lead
Cognizant Technology Solutions, India
01.2021 - 11.2022
Test Lead - Quality Assurance
Cognizant Technology Solutions, India
02.2016 - 01.2021
Onsite Test Lead
Cognizant Technology Solutions
12.2014 - 02.2016
Test Analyst
Cognizant Technology Solutions, India
12.2010 - 12.2014
ISTQB Software Testing Foundation
12-2010
Test Analyst
Cognizant Technology Solutions, India
05.2009 - 12.2010
Government College of Engineering , Karad
Bachelor of Engineering from Mechanical Engineering
04.2001
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