Effective communicator with a calm demeanor, adept at managing routine tasks and addressing unique challenges. Proven ability to adapt quickly in fast-paced environments while maintaining high-quality work standards. Strong work ethic and commitment to supporting team objectives through proactive engagement and continuous learning. Consistently recognized for performance under pressure and ability to embrace change.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Associate
Ernst & Young ShinNihon LLC
Chiyoda-ku, Tokyo
01.2011 - Current
Facilitated communication between executives and stakeholders to enhance project alignment.
Prepared comprehensive reports, presentations, agendas, and meeting minutes for executive staff.
Managed daily invoices, proposals, and documentation to support seamless business operations.
Coordinated meeting logistics and maintained calendars for senior management.
Monitored incoming emails and responded promptly to inquiries for efficient communication.
Organized conferences and seminars as directed by executives to ensure successful events.
Utilized technical expertise to troubleshoot issues and implement effective solutions promptly.
Conferred with project personnel to identify problems and strategize resolutions.
Contractor
Department of Surgery, Faculty of Medicine, Teikyo University.
Itabashi-ku, Tokyo
02.2002 - 05.2007
Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Managed daily invoices, reports and proposals.
Compiled meeting agendas and supportive materials ahead of meetings.
Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Set up meeting and event logistics for senior management and updated calendars.
Answered telephone calls from customers or clients providing assistance where necessary.
Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Coordinated meeting and work schedules for staff teams and executives.
Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
Completed day-to-day duties accurately and efficiently.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Bachelor of Arts - History
Chiba University
Chiba-shi
03-1996
Skills
Project management and coordination
Report preparation and documentation
Meeting facilitation and scheduling
Travel arrangements and calendar management
Time management and prioritization
Confidentiality and data protection
Management support and assistance
Effective communication skills
Interpersonal communication and collaboration
Task prioritization and delegation
Verbal and written communication proficiency
Recordkeeping and documentation accuracy
New hire training and onboarding
Problem-solving and critical thinking
Teamwork and collaboration strategies
Data entry and management
Event coordination and planning
Contract administration and compliance
Stakeholder communication and engagement
Certification
TOEIC 935
Languages
Javanese
First Language
English
Intermediate (B1)
B1
Timeline
Senior Associate
Ernst & Young ShinNihon LLC
01.2011 - Current
Contractor
Department of Surgery, Faculty of Medicine, Teikyo University.
02.2002 - 05.2007
Bachelor of Arts - History
Chiba University
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