Aoi Takeuchi
Summary
Versatile Server with extensive experience in fast-paced locations. Worked at one of the most luxury Chinese restaurant in Japan. It is known by politicians and celebrities and can accommodate more than 160 people. Coordinates service efforts for settings ranging from 50 people large banquets to high-end dining rooms for celebrities. Provides structured service and work plans, balancing needs of patrons and team members.
Overview
8
8
years of professional experience
Work History
Server Shift Leader
Heichinrou
06.2015 - 02.2019
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of the service team and course meal progress, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Explained menu items and suggested appropriate options for customer preferences and food allergy concerns.
Hostess
Heichinrou
11.2015 - 02.2019
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Accommodated special seating requests for guests to enhance satisfaction.
- Plan the customer's original course meal with the head chef.
Nurse
Tokyo Metropolitan Children's Medical Center
04.2019 - 03.2023
- Supported surgery to maximize medical effectiveness by direct and indirect assistance.
- Collaborated in a team with doctors and anesthesiologist to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Education
No Degree - English
Excel English Institute
1101 E Arapaho Rd #150, Richardson, TX 7508109.2023
Bachelor of Science - Nursing
Tokyo Metropolitan University
Tokyo03.2019
Skills
- Customer Needs Assessments
- Dining Room Logistics
- Menu Knowledge
- Billing and Payment Processing
- Reservation Documentation
- Phone Inquiries
- Plates Presentation
- High-Volume Dining
Languages
Japanese
Native language
English
Advanced
C1
Timeline
Nurse
Tokyo Metropolitan Children's Medical Center
04.2019 - 03.2023
Hostess
Heichinrou
11.2015 - 02.2019
Server Shift Leader
Heichinrou
06.2015 - 02.2019
No Degree - English
Excel English Institute
Bachelor of Science - Nursing
Tokyo Metropolitan University
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