Annalyn Ogiyama
Aichiken Toyohashi Shi Sato 1-9-1 Shiei Sainokami Jutaku2-708
Summary
Versatile professional with a rich background in caregiving at Care Support Ltd. Co., travel planning, sales consultation, and language teaching. Excelled in building relationships and language fluency, significantly enhancing client satisfaction and support. Proven track record in elder care and effective communication, demonstrating a unique blend of empathy and efficiency.
Overview
13
13
years of professional experience
Work History
Caregiver
Care Support Ltd. Co.
06.2021 - Current
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted patients with self-administered medications.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Guided patients to restroom to support bladder and bowel relief requirements.
Travel Agent
KIS International Co.,LTD
05.2019 - 03.2020
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Followed up with customers to increase customer service with travel plans.
- Updated and maintained customer databases to increase customer retention.
- Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
Sales Consultant
H&I Management
03.2017 - 03.2019
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
- Followed up with existing customers to provide additional support and address concerns.
- Oversaw daily outbound calls to identify services that address primary needs.
- Responded to telephone and in-person requests for information.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
Assistant Language Teacher
Cosmo Global Communications School
04.2011 - 03.2017
- Prepared daily lesson plans for students to correspond with district curriculum.
- Mentored students needing extra time and assistance to learn.
- Team-taught lessons with Language Teacher to provide varying teaching styles.
- Reinforced positive classroom behavior to maintain enjoyable classroom experience.
- Facilitated extracurricular activities centered around Language.
Education
Bachelor Of Science - Business Administration
Holy Angel University
Angeles City Pampanga Philippines10.2028
Skills
- Incident Reporting
- Basic Housekeeping
- Meal Preparation
- Documentation
- Patient Companionship
- Relationship Building
- Elderly Care
- Verbal and written communication skills
- Dementia Care
Languages
Filipino
Advanced (C1)
English
Intermediate (B1)
Japanese
Elementary (A2)
Timeline
Caregiver
Care Support Ltd. Co.
06.2021 - Current
Travel Agent
KIS International Co.,LTD
05.2019 - 03.2020
Sales Consultant
H&I Management
03.2017 - 03.2019
Assistant Language Teacher
Cosmo Global Communications School
04.2011 - 03.2017
Bachelor Of Science - Business Administration
Holy Angel University
Similar Profiles
Helen SlootHelen Sloot
Independent Support Worker at LadyBug Care & Support ServicesIndependent Support Worker at LadyBug Care & Support Services
Kawsar MohamedKawsar Mohamed
Support Worker at Voice of Care Support SeviceSupport Worker at Voice of Care Support Sevice
Kabita SapkotaKabita Sapkota
Disability Support Worker at Adelaide Care SupportDisability Support Worker at Adelaide Care Support