ANIL KUMAR POODARI
Tokyo,136
Summary
- Unique blend of visionary leadership offering over 10 years of rich and extensive experience in Solution Architecture, Cloud Solutions, DevOps, and Object Storage; currently associated as Senior Product Support Engineer at Cloudian Inc.
- Adept at creating impactful technical presentations, demos, and proposals that clearly communicate product value and differentiation.
- Led large-scale business application architecture and design efforts; established application architectures for various business functional areas; resolved integration and interface issues between various applications or systems.
- Expert knowledge of AWS platform features and capabilities; architected and deployed Symantec public/private cloud platforms (IaaS, PaaS, and SaaS) across Amazon Web Services and Terraform.
- Experienced in systems administration (installation, configuration, tuning, and upgrades of Linux (RedHat, Ubuntu), Windows, UNIX platforms, and container technology platforms such as Docker, Docker Swarm, and Kubernetes).
- The Collaborative Technical Support Engineer specializes in exploiting internal and external relationships to synergistically tackle complex issues. Elicits aid from vendors, colleagues, and other external sources to improve ticket responses. Combines personal expertise with diverse professional relationships to support maximum support quality.
- A technology-inclined professional possesses strong troubleshooting capabilities and a customer-oriented attitude. Experienced in providing network and software support to users, and developing and implementing technical solutions. Adept at analyzing system performance and security to drive an optimal user experience.
Overview
12
12
years of professional experience
Work History
Senior Product Support Engineer
Cloudian KK
tokyo
02.2020 - Current
- Conducted detailed technical discovery sessions with clients to understand business challenges and map them to appropriate product solutions. Provided L3 support for enterprise Object Storage solutions, resolving complex issues with minimal customer impact, and ensuring customer satisfaction.
- Assisted customers with storage capacity planning, node replacement, and upgrade strategies to avoid downtime and data unavailability.
- Prepared RFIs/RFPs, technical proposals, and solution documentation with clear value propositions.
- Acted as the primary technical liaison between clients and internal teams, ensuring smooth communication and solution understanding.
- Delivered knowledge base articles and training sessions for junior engineers, enhancing the team’s technical depth and self-sufficiency.
- Collaborated with engineering to identify product defects and provide log traces, packet captures, and debug reports, accelerating bug fixes.
- Provided comprehensive training and support to clients on using the ticketing system with Salesforce, and supported customers on critical tickets, P1.
- Designed and delivered customer-specific Kubernetes solution architectures and demos, covering cluster design, security, networking, and scalability, to successfully validate technical fit.
- Built and maintained strong client relationships, ensuring high customer satisfaction and long-term retention.
DevOps Engineer
GLOBALWAY technology
tokyo
01.2019 - 09.2019
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Worked with cross-functional design teams to create software solutions that improved overall functionality and performance.
- Monitored automated build and continuous software integration process to drive build/release failure resolution.
- Teamed with business analysts to deliver high-availability solutions for mission-critical applications.
- Rotating the JIRA tickets and assigning the first available engineer in the team.
- Working with critical production environments and emergency Onsite- remote support to the customers. Troubleshooting the issues as per the defined SLA agreements.
- Monthly infrastructure reviews and patches to all environments.
- Configured a log management process with ELK stack
- Implemented Disaster recovery plans based on the SLA with RTO and RPO
- Built automation tools and applications to deploy next-generation platforms. Configuration CI/CD with different AWS developer tools to automate the process of the deployment.
Software Engineer
Accel Japan KK - Tokyo, Japan
Tokyo
07.2017 - 09.2018
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Conducted performance testing and submitted observations to development team.
- Created AWS Code Commit repository that enables you to privately store and manage Git repositories.
- Installed Git locally to push application code into Code Commit repository.
- Created AWS Code Build project to compile source code, runs unit tests, and produces artifacts that are ready to deploy.
- Migration of Virtual Machines from on-premise to AWS cloud by using CloudEndure
- Created and configured AWS Code Pipeline for continuous delivery to visualize, and automate steps required to release your software.
- Created VPN tunnel from On-premise to AWS using custom VPC
- Created automated weekly snapshots for both Database migration
Senior Cloud Engineer
Accel Frontline India Pvt Ltd
Chennai
05.2017 - 07.2017
Software Engineer
General Atronics
Hyderbad
09.2013 - 04.2017
Education
Bachelor of Technology - Electronics And Communication Engineering
Jawaharlal Nehru Technological University
HyderabadSkills
- Object storage
- AWS, DevOps
- CI/CD, Jenkins, Github Actions
- Ansible, and Terraform
- Docker, Kubernetes
- Windows and Linux OS
- MySQL, Cassandra
- Architecture design
- Shell script
- Web servers Apache and Nginx
- Splunk, Prometheus
- Jira project management
- Salesforce ticketing system
- DevSecOps
Personal Information
Timeline
Senior Product Support Engineer
Cloudian KK
02.2020 - Current
DevOps Engineer
GLOBALWAY technology
01.2019 - 09.2019
Software Engineer
Accel Japan KK - Tokyo, Japan
07.2017 - 09.2018
Senior Cloud Engineer
Accel Frontline India Pvt Ltd
05.2017 - 07.2017
Software Engineer
General Atronics
09.2013 - 04.2017
Bachelor of Technology - Electronics And Communication Engineering
Jawaharlal Nehru Technological University