Alice Straford
Melbourne,Victoria
Summary
Experienced hospitality worker who thrives in team-oriented environments. Recognised for strong communication skills, proactive problem-solving, and the ability to adapt quickly in fast-paced environments. Committed to delivering high-quality service and creating positive guest experiences.
Overview
11
11
years of professional experience
Work History
Front of House Staff
Kobe Tei Yakiniku, Niseko
Kutchan
11.2025 - Current
- Employment for the 2025/2026 Ski Season with Concept, Niseko. Worked as a Front of House team member serving customers 12-course set menu courses and cooking Sukiyaki in front of guests.
Front of House Staff
Jack's Bar Méribel
Meribel
12.2024 - 04.2025
- Employed as a seasonal worker to serve as a bartender, waitress and barista in the French Alps for the 2024/2025 Ski Season
Hospitality Staff
Central Park Cellars
01.2024 - Current
- Weekly employment as a bartender, barista and waitress at Central Park Cellars Bar. General dining and bartending service as well as private functions
Hospitality Staff
Kooyong Lawn Tennis Club
01.2021 - 01.2024
- Weekly employment working as barista, bartender and waitress at Kooyong Tennis Club restaurant. Experience working in functions from 50 - 200 guests, serving meals and customer service
Hospitality Experience Ambassador
Tennis Australia
01.2024
- Casual employment working at the 2024 Australian Open Tennis Tournament in the Premium and Partners Experience Team, engaging with VIP guests and organising shuttle transport for corporate boxes and tennis players
- Australian Open 2024
Medical Receptionist
Dr David McGaw, Healthy Hearts Melbourne
04.2024 - 08.2024
- Full-time employment working in medical administration for cardiologist Dr David McGaw at Cabrini Hospital, scheduling appointments, processing payments and facilitating out-patient appointments.
Kids Camp Leader
Don Bosco Camp
01.2021 - Current
- Employment working as a Camp Leader for School Groups particularly in the summer. The job includes leading indoor and outdoor beach activities and organising schedules for kids aged 8 - 14 years old.
Sport Coaching
Sacré Coeur
01.2021 - Current
- Weekly employment as a Sports Coach for kids aged 11 - 17. Coaching in sports including athletics, tennis, netball, badminton and cricket.
Vaccination Administration Work
Caring For You Nursing Agency
01.2020 - 01.2022
- Employment working in vaccination clinics, including Sandringham Hospital and Monash Medical Centre Clayton, checking in patients for vaccinations and arranging appointment times
Carer for Person with Disability
NDIS
01.2019 - Current
- Casual work through the National Disability Insurance Scheme caring for young people with disabilities and providing respite services
Babysitting/Nannying
01.2015 - Current
- Fortnightly babysitting for neighbourhood families and intensive nannying over 2 - 4 week periods for families with young children
Spotlight Operator for Stage Productions
Sacré Coeur
01.2019 - 01.2023
- Paid work in lighting and spotlight operating for two productions with Sacré Coeur
Sales Assistant
Masquerade Costume Hire
01.2017 - 01.2021
- Casual employment each year working as a costumes sales assistant, completing online orders and stock taking
Sales Assistant
GMS Silver
01.2016 - 01.2021
- Casual employment working in retail as a jewellery sales assistant, completing online orders and stock taking
Netball Umpire
Waverley District Netball Association
01.2015 - 01.2021
- Weekly employment as an umpire, mentor to low level umpires and an umpire coach
Education
Bachelor of Biomedicine -
The University of Melbourne
01.2023
Graduated -
Sacré Coeur Secondary School
01.2020
Skills
- Client engagement
- Strong communication
- Customer service experience
- Precision under pressure
- Approachable personality
References
- Melinda Beaugeard, Food and Beverage Duty Manager, Kooyong Lawn Tennis Club,
mbeaugeard@kooyongltc.com.au
(03) 9822 3333
- Jessica Clarke, Head of Sport, Sacré Coeur Secondary School,
jessica.Clarke@sac.vic.edu.au
(+61) 417 149 701
Volunteer Experience
- Volunteer Work, Philippines, Northern Samar in 2023 and 2024
Volunteer work living in a remote community called Sophie's Farm in Northern Samar, packing backpacks with food, education and clothing supplies for the Don Lucia community. Work also included running workshops to do with leadership and management of the self.
Languages
English
Proficient
C2
French
Advanced
C1
Timeline
Front of House Staff
Kobe Tei Yakiniku, Niseko
11.2025 - Current
Front of House Staff
Jack's Bar Méribel
12.2024 - 04.2025
Medical Receptionist
Dr David McGaw, Healthy Hearts Melbourne
04.2024 - 08.2024
Hospitality Staff
Central Park Cellars
01.2024 - Current
Hospitality Experience Ambassador
Tennis Australia
01.2024
Hospitality Staff
Kooyong Lawn Tennis Club
01.2021 - 01.2024
Kids Camp Leader
Don Bosco Camp
01.2021 - Current
Sport Coaching
Sacré Coeur
01.2021 - Current
Vaccination Administration Work
Caring For You Nursing Agency
01.2020 - 01.2022
Carer for Person with Disability
NDIS
01.2019 - Current
Spotlight Operator for Stage Productions
Sacré Coeur
01.2019 - 01.2023
Sales Assistant
Masquerade Costume Hire
01.2017 - 01.2021
Sales Assistant
GMS Silver
01.2016 - 01.2021
Babysitting/Nannying
01.2015 - Current
Netball Umpire
Waverley District Netball Association
01.2015 - 01.2021
Bachelor of Biomedicine -
The University of Melbourne
Graduated -
Sacré Coeur Secondary School