Alexis Cates
Yokosuka
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
7
7
years of professional experience
Work History
Preschool Teacher
Freedom Church Day School
02.2021 - 05.2022
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
Sales Associate
Yokosuka Navy Exchange
02.2016 - 01.2017
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Navy Exchange
08.2015 - 12.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
High School Diploma -
Mendenhall High School
Mendenhall, MS05.2014
Skills
- Customer Service
- Teamwork and Collaboration
Timeline
Preschool Teacher
Freedom Church Day School
02.2021 - 05.2022
Sales Associate
Yokosuka Navy Exchange
02.2016 - 01.2017
Sales Associate
Navy Exchange
08.2015 - 12.2016
High School Diploma -
Mendenhall High School
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