Alex Elam
Misawa
Summary
Cybersecurity professional with a strong foundation in IT operations, public key infrastructure (PKI), and security compliance, backed by over six years of hands-on experience supporting mission-critical systems in both military and civilian environments. Proven expertise in implementing DISA STIGs, managing identity and access controls using Active Directory, and leading audit and compliance efforts aligned with NIST SP 800-53 and DoD policies. Holds a master’s degree in Cybersecurity and Information Assurance and maintains multiple industry certifications, including CISSP, CySA+, and PenTest+. Adept at bridging technical and operational needs to strengthen enterprise security posture, support ATO processes, and deliver resilient infrastructure in high-pressure environments.
Overview
10
10
years of professional experience
6
6
Certifications
Work History
Client Systems Technician
United States Air Force
05.2023 - Current
- Led audit efforts for the Local Registration Authority (LRA) ensuring PKI compliance and identity proofing per DoD requirements.
- Implemented DISA STIGs and oversaw remediation of vulnerabilities across client systems.
- Supported ATO compliance activities and developed artifacts in coordination with the ISSM.
- Participated in tabletop exercises, SOP development, and internal audits to support continuity and cybersecurity policy enforcement.
- Managed account provisioning and access control using Active Directory; resolved a wide range of technical issues.
IT Help Desk Technician
Community Health Systems
10.2022 - 04.2023
- Supported over 700 users across hardware, software, VPN, and identity platforms.
- Handled HIPAA and PCI DSS-regulated systems; maintained asset inventory and audit readiness.
- Collaborated with management and security teams on migrations and audits.
- Documented service requests in ITAAS for accountability and compliance.
Infrared Thermographer
United Spectrographics
03.2019 - 05.2022
- Inspected SCADA, UPS, and server racks for faults supporting physical and cybersecurity audits.
- Generated reports documenting thermal anomalies and corrective actions.
- Worked independently, maintaining high safety and quality standards.
Teller / Customer Service Representative
BancorpSouth
09.2017 - 03.2019
- Resolved customer issues via phone; identified suspicious activity and risk indicators.
- Built rapport and de-escalated complex customer interactions.
Pharmacy Technician
Prince Drug
08.2015 - 05.2017
- Supported up to 50 customers daily with empathetic communication.
- Explained complex pharmacokinetics and managed high inquiry volumes.
Education
MS - Cybersecurity and Information Assurance
Western Governors University
01.2025
AAS - Information Systems Technology
Community College of the Air Force
01.2024
BS - Biology with Minor in Chemistry
University of Arkansas
01.2017
Skills
- Cybersecurity Support (DISA STIGs)
- Cybersecurity Frameworks (NIST)
- Professional Communication
- Vulnerability Scanning
- Log Analysis
- Information System Auditing
Certification
- CISSP, ISC2, 04/25
- CompTIA CySA+, 08/24
- CompTIA PenTest+, 06/24
- CompTIA Network+, 01/23
- CompTIA A+, 08/22
- CompTIA Security+, 01/23
Personal Information
Title: Cybersecurity Cloud Security SOC Analyst
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