Ako Matsuda
Interpreter
Yonago
Summary
Dynamic professional with a proven track record at Bisui Daisen, excelling in creative problem-solving and effective communication. Leveraging multilingual abilities and cultural sensitivity, I enhanced guest satisfaction and safety during excursions. Known for building strong relationships and delivering engaging experiences, I am committed to fostering trust and connection in diverse environments.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Guide
Bisui Daisen
Yonago, Tottori
07.2023 - Current
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
- Utilized strong communication skills to effectively convey complex topics in a digestible manner to diverse audiences.
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
Driver
EXO Travel Japan
09.2023 - 10.2023
- Followed all relevant traffic laws and safety regulations.
- Developed strong relationships with clients and coworkers, fostering trust through professionalism.
- Managed to finish 2 Tours,
Education
Bachelor of Social Science - International Relations And Development
University of Sussex
Brighton 04.2001 -
Skills
Engaging personality
Social perceptiveness
Environmental awareness
Cultural sensitivity
Multilingual abilities
Effective storytelling
Timeline
Driver
EXO Travel Japan
09.2023 - 10.2023
Guide
Bisui Daisen
07.2023 - Current
Bachelor of Social Science - International Relations And Development
University of Sussex
04.2001 -
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