Akira Seito
Omiya-ku Saitama-shi
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
1
1
Certification
1
1
Language
Work History
Sales Representative Intern
TSACE Co.,Ltd.
01.2025 - 03.2025
- Boosted customer satisfaction rates by promptly addressing inquiries and resolving issues.
- Enhanced product knowledge by participating in ongoing training sessions and staying up-to-date on industry trends.
- Developed strong customer relationships through attentive listening and effective communication skills.
- Consistently met or exceeded assigned performance metrics such as call volume targets or lead conversion rates.
Sales Representative – Senior Care Services Industry
TSACE Co.,Ltd.
04.2025 - 05.2025
- Supported career transitions for care professionals as both a Career Advisor and Recruiting Advisor, helping long-term care facilities address workforce shortages and contributing to the development of the elderly care industry
- Expanded customer base through cold calling, networking, and relationship building.
- Contributed to team objectives in fast-paced environment.
Part-time worker’s team lead
Kokusanyakinikugyu Kuidon / Yakiniku restaurant
10.2018 - 03.2022
- Facilitated communication between full-time and part-time staff to strengthen team cohesion and improve workplace collaboration
- Managed daily sales reconciliation and ensured accurate financial closing at the end of each shift
- Followed instructions and procedures to complete assigned tasks.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Education
Bachelor’s degree - English Department
Kanda University of International Studies
Chiba03-2023
Master’s degree - Global Communication Practices
Akita International University
Akita03-2025
Skills
Multilingual communication
Japanese — Native speaker
TOEIC score of 890/990
Customer service
Time management
Certification
The Fundamentals of Digital Marketing
Timeline
Sales Representative – Senior Care Services Industry
TSACE Co.,Ltd.
04.2025 - 05.2025
Sales Representative Intern
TSACE Co.,Ltd.
01.2025 - 03.2025
The Fundamentals of Digital Marketing
07-2023
Part-time worker’s team lead
Kokusanyakinikugyu Kuidon / Yakiniku restaurant
10.2018 - 03.2022
Bachelor’s degree - English Department
Kanda University of International Studies
Master’s degree - Global Communication Practices
Akita International University