Aki Hirashima
Student
Tokyo
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Club Staff Member
Vizel, Tokyo.
11.2023 - 02.2024
- Participated in regular meetings with management where ideas were shared regarding improvements that could be made within various aspects of the club facilities.
- Conducted engaging tours for prospective members, highlighting club amenities and benefits.
- Played an integral role in staff training initiatives aimed at improving overall service quality within the club setting.
- Enhanced customer satisfaction by providing exceptional service and addressing member concerns promptly.
English Tutor
KIX Japan
10.2022 - 10.2023
- Improved student comprehension of complex texts by employing various teaching methods tailored to individual learning styles.
- Established rapport with students, fostering open communication and creating a supportive learning atmosphere.
- Reviewed and provided feedback on written assignments, helping students develop strong editing and proofreading skills.
- Supported ESL learners in acclimating to American culture while improving their language proficiency through practical conversations.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
- Adapted lesson plans to accommodate diverse student needs, ensuring equitable access to content and learning opportunities for all.
Beertender
Beerhouse
05.2023 - 09.2023
- Engaged customers through product knowledge sharing, sparking interest in new offerings.
- Ensured timely completion of opening or closing tasks based on assigned shifts.
- Upheld a high standard of cleanliness by consistently sanitizing work areas and glassware.
- Developed rapport with customers, fostering a friendly and loyal clientele base.
- Maintained a clean and organized bar environment for improved customer experience.
Restaurant Server
Narumiya
08.2020 - 03.2023
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
Education
Bachelor of Arts - English Language And Literature
Aoyama Gakuin University
Shibuya, Japan02.2026
High School Diploma -
Fukagawa High School
Toyocho, Tokyo, Japan.03.2022
Skills
Basic accounting
Professional Appearance
Sales proficiency
Food and Beverage Service
Time Management
Issue Resolution
Multitasking
Problem-solving abilities
Analytical Thinking
Microsoft Excel
Timeline
Club Staff Member
Vizel, Tokyo.
11.2023 - 02.2024
Beertender
Beerhouse
05.2023 - 09.2023
English Tutor
KIX Japan
10.2022 - 10.2023
Restaurant Server
Narumiya
08.2020 - 03.2023
Bachelor of Arts - English Language And Literature
Aoyama Gakuin University
High School Diploma -
Fukagawa High School