Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Abigail Ersan Carroll

Marketing Student
APO

Summary

Motivated and service-driven individual currently pursuing a degree in Marketing, with a diverse background in Early Childhood Education and Customer Service. I bring hands-on experience as a CDA-certified Child Care Assistant and former Customer Service Assistant with United Airlines, where I developed strong communication, problem-solving, and interpersonal skills.

Through my roles, I have built the ability to manage responsibilities efficiently, adapt to dynamic environments, and provide high-quality support to both children and clients. My experience has strengthened my attention to detail, teamwork, and organizational skills.

I am eager to apply my growing knowledge in marketing while leveraging my people-focused experience in a professional setting, where I can contribute, learn, and grow into a future marketing professional.

Overview

2
2
years of professional experience
1
1
Certification
3
3
Languages

Work History

Program Assistant

Yokosuka US Naval Base
Yokosuka, Japan
2023.10 - 2025.05
  • Supported the delivery of childcare programs by assisting with daily activities, engaging children in learning and play, and ensuring a safe, positive, and organized environment.

Customer Service Assistant

United Airlines, Haneda Airport Terminal 3
Tokyo, Japan
2023.03 - 2023.07
  • Facilitated efficient passenger check-in and baggage handling while delivering personalized assistance to passengers with special needs, ensuring comfort and ease of travel.

Education

Marketing

Southville International School Affiliated With Foreign Universities
Philippines
2027-11

Yokosuka Sogo High School
Japan
2019-03

Skills

Classroom management

Teamwork and collaboration

Lesson planning

Customer service

Multitasking Abilities

Microsoft office

Fluent multilingual capabilities

Accomplishments

Child Development Associate (CDA) Credential

Navy Child Development Center Training Program (Pre-School)

ChatGPT for Beginners

Certification

Child Development Associate Credential (Pre-School), Child Development Associate National Credentialing Program, LIC#: C000276969, 08/2025 - 08/2028

Timeline

Program Assistant

Yokosuka US Naval Base
2023.10 - 2025.05

Customer Service Assistant

United Airlines, Haneda Airport Terminal 3
2023.03 - 2023.07

Marketing

Southville International School Affiliated With Foreign Universities

Yokosuka Sogo High School
Abigail Ersan CarrollMarketing Student