Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Abigail Ersan Carroll

Marketing Student
APO

Summary

Motivated and service-driven individual currently pursuing a degree in Marketing, with a diverse background in Early Childhood Education and Customer Service. I bring hands-on experience as a CDA-certified Child Care Assistant and former Customer Service Assistant with United Airlines, where I developed strong communication, problem-solving, and interpersonal skills.

Through my roles, I have built the ability to manage responsibilities efficiently, adapt to dynamic environments, and provide high-quality support to both children and clients. My experience has strengthened my attention to detail, teamwork, and organizational skills.

I am eager to apply my growing knowledge in marketing while leveraging my people-focused experience in a professional setting, where I can contribute, learn, and grow into a future marketing professional.

Overview

2
2
years of professional experience
1
1
Certification
3
3
Languages

Work History

Program Assistant

Yokosuka US Naval Base
Yokosuka, Japan
10.2023 - 05.2025
  • Supported the delivery of childcare programs by assisting with daily activities, engaging children in learning and play, and ensuring a safe, positive, and organized environment.

Customer Service Assistant

United Airlines, Haneda Airport Terminal 3
Tokyo, Japan
03.2023 - 07.2023
  • Facilitated efficient passenger check-in and baggage handling while delivering personalized assistance to passengers with special needs, ensuring comfort and ease of travel.

Education

Marketing

Southville International School Affiliated With Foreign Universities
Philippines
11-2027

Yokosuka Sogo High School
Japan
03-2019

Skills

Classroom management

Teamwork and collaboration

Lesson planning

Customer service

Multitasking Abilities

Microsoft office

Fluent multilingual capabilities

Accomplishments

Child Development Associate (CDA) Credential

Navy Child Development Center Training Program (Pre-School)

ChatGPT for Beginners

Certification

Child Development Associate Credential (Pre-School), Child Development Associate National Credentialing Program, LIC#: C000276969, 08/2025 - 08/2028

Timeline

Program Assistant

Yokosuka US Naval Base
10.2023 - 05.2025

Customer Service Assistant

United Airlines, Haneda Airport Terminal 3
03.2023 - 07.2023

Marketing

Southville International School Affiliated With Foreign Universities

Yokosuka Sogo High School
Abigail Ersan CarrollMarketing Student