Lee Bing Hui
Security Engineer
Summary
Versatile Information security Engineer with over 5 years of the technical industry experience. Self-motivated professional with ability to quickly master new technology to drive process improvements. Strong team player with excellent communication and collaborative abilities. Enthusiastic IT graduate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of task given. Motivated to learn, grow, and excel in the IT sector.
Overview
7
7
years of professional experience
Work History
Security Engineer
ABPCyber PTE LTD
4 2024 - Current
- Delivery:
• Security product implementation
• Documentation for project requirements
• Follow project implementation lifecycle
• Conduct user training and knowledge transfer session
• Integration of security products
• Support after-office hours activities and standby requirements, subject to project requirements
Day 2 Operation:
• Manage, configure, and upgrade security products
• Respond to managed security product fault alerts and/or customer escalation - Escalate issues to internal product domain experts or external vendors as needed. Collaborate with these experts or vendors to resolve technical problems. Address incoming Change Requests (CRs), Service Requests (SRs), and inquiries related to managed security technologies promptly, adhering to specified SLA. Plan and coordinate Maintenance Windows with customer for necessary software patching and version upgrades
• Generate monthly reports according to service scope requirements. - Adhere to policies, procedures, and security best practices.
- Evaluated emerging technologies for their potential impact on organizational security posture, recommending appropriate solutions as needed
- Contributed to business continuity planning efforts by assessing potential risks to critical systems and implementing backup strategies that ensured minimal downtime during disaster recovery scenarios
- Managed incident response activities during critical security events, effectively containing threats and minimizing damage to systems and data
- Led a team of security analysts to monitor and analyze potential risks, ensuring timely threat mitigation and incident response
- Provided training programs for employees on cybersecurity best practices, increasing awareness and fostering a proactive security culture within the organization
- Implemented robust access controls for sensitive data repositories, reducing the risk of unauthorized access and data breaches
- Streamlined communication between departments regarding cybersecurity matters by creating an effective reporting structure that enabled prompt action against identified threats
- Reviewed logs regularly to detect suspicious activity patterns before they escalate into full-blown incidents, enabling rapid response efforts when necessary
Security Analyst Senior Analyst
NTT Data Services Pte Ltd - Client Citibank
09.2022 - 11.2023
- Security Operations and Production support
- Day to Day Incident and Event monitoring related to Security applications
- Application BAU and maintenance support
- Security application patching support for windows and Unix Servers
- Application functionality checkout as per the procedure shared by L3 Team (Patching/Maintenance/BAU)
- Certificate renewal Planning and Execution
- Disaster Recovery testing as per plan and evidence collection as a proof
- Plan and drive the change as per the requirement
- Email monitoring, Investigation and escalation
- Attend troubleshooting calls and send management update
- Regular Application functionality check and release the report
- Daily huddle call and handover to next shift support
- Applications Supported: CyberArk, Safeword, Cisco ISE, SailPoint, Multi Factor Authentication app, Single Sign on App, Service Now.
Senior System Engineer
Infosys Ltd.
02.2021 - 09.2022
- Was deployed to United Oversea bank as a Senior System engineer to work on Adobe Campaign Classic project
- Performed prerequisites checklist and documentation for all environment (SIT, UAT, PROD) Installation of Adobe Campaign class V7.2.1 /Apache HTTPD - 2.4.6(Source code) across all environments (SIT, UAT, PROD) Performed Disaster Recovery Deployment of packages across environment from DEV to UAT to PROD to business live Via Aldon process
- (CI and CD) Provided support to offshore team, on administration request
- Opening/Whitelisting of firewall port/URLs
- Configuration of LDAP/Load balancing in all environments (SIT, UAT
- PROD) Testing for Adobe Analytics / Adobe Cloud Upgrading of Adobe Campaign Version
- Completed the project for Singapore based (United oversea bank) and overlook the SDLC of the project
- Change deployment management of the project SDLC life cycle Application support for Adobe Campaign before going for business live
- Application supported: Adobe Campaign, Adobe Analytic, BMC control M, Oracle DB, Jenkin.
Senior System Engineer
Infosys Limited
09.2019 - 01.2022
Support Engineer
Infosys Ltd.
02.2020 - 02.2021
- Was deployed to Singtel Technologies as a support engineer to work on the Pegasus Software (Read-Only-Singtel Software Informer Product)
- Diagnosed network problems involving combination of hardware, software, power and communications issues
- Provided primary customer support to internal and external customers in fast-paced environment.
STEM Educator
Duck Learning
02.2018 - 03.2019
- Facilitated school to utilize their education platforms and develop system for learning
- Trained students for National Robotics Competition Nurture a new generation of youths with interest in Science, Technology, Engineering and Mathematics (STEM) to aspire in improving the lives of people
- Encourages students to develop problem solving skills, entrepreneurial skills, creative thinking skills and team spirit.
Education
B.E. (Bachelor of Science) - Computer ScienceBusiness information System
Murdoch University
Skills
Security Operations
Application Support
PAM L2 (CyberArk)
Delinea
IAM (Safeword)
Incident and Event Support
Patch support windows and Unix Servers
Change Management
Release Management
DevOps
PowerShell and shell Script
Java and C
Selenium
Cucumber
Windows, UNIX and RHEL servers
Underwent a 6 - month training provided by Infosys, in the Java/Selenium technology Certified Functional Tester
Accomplishments
- Fundamentals of Unix and Linux System Administrator – Udemy Certification.
- Linux Mastery: Master the Linux Command Line In 11.5 hours – Udemy Certification.
- Ultimate AWS Certified Cloud Practitioner 2022– Udemy Certification.
- Completed project internship on the title “WE BREED BEES” at Murdoch University, Perth
- Completed a course on “Digital Marketing” (Infosys Lex course)
- Completed a course on Privacy by Design (Infosys Lex courses)
- Completed a course on Essentials of Cloud computing (Infosys Lex courses)
- Completed a course on Being Agile Aware (Infosys Lex courses)
- Completed a course on SOAP UI BASIC (Infosys Lex courses)
- Completed a course on An introduction to SOA for Tester (Infosys Lex Courses)
- (ISC)2 CERTIFIED INFORMATION
SYSTEMS SECURITY
PROFESSIONAL (CISSP) - NTUC learning hub Certificate of Completion - Foundations of Cyber security - Google
Personal Information
Nationality: Singaporean
Timeline
Security Analyst Senior Analyst
NTT Data Services Pte Ltd - Client Citibank
09.2022 - 11.2023
Senior System Engineer
Infosys Ltd.
02.2021 - 09.2022
Support Engineer
Infosys Ltd.
02.2020 - 02.2021
Senior System Engineer
Infosys Limited
09.2019 - 01.2022
STEM Educator
Duck Learning
02.2018 - 03.2019
Security Engineer
ABPCyber PTE LTD
4 2024 - Current
B.E. (Bachelor of Science) - Computer ScienceBusiness information System
Murdoch University
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